Follow Matt's video tutorial on how you can create a click to Messenger ad using the Questions feature to increase opt-ins and collect customer emails: 

You can also follow the step-by-step guide below: 

  1. Create a Question asking for the customer’s email
  • In the side menu, select Questions and add the Email field, it should now look like this:
  • Title your Question with a relevant name like “Collect Email Question” and delete the Intro and Success messages by selecting the text and pressing your backspace. 
  • Press ‘Create’ and you will now have an email address Question set-up as shown:
  1. Connect your Facebook Advertising account
  • Navigate to Facebook Ads on the left side menu. Press Connect Facebook Ad account. 
  • Select the correct Facebook Ad account and press ‘Connect’
  • Your businesses Facebook Ad account is now connected to Octane. 
  • Press ‘New click-to-Messenger ad’ to begin creating your ad. You will see a pop-up displayed as shown here:
  • Here you can create the conversation with customers who click your ad and input all relevant information around the campaign
  1. Create and launch a Facebook click to messenger ad 
  • Here you can create the conversation with customers who click your ad and input all relevant information around the campaign
  • After placing your first message and reply options for customers, press add content to connect the email Question.
  • After pressing content, select Add Questions, and choose the ‘collect email’ question you’ve created in part 1
  • This will place the question within the conversation to collect an email from the customer. 
  • You can now finish the conversation for customers who submit their email by placing a discount code:
  • To create a discount code, navigate to your shopify back-end and generate a relevant code as shown by Matt here:
  •  You can now add the code as text within the conversation. We also recommend linking a product to make it easier for a customer to check out right from the conversation. 
  • Complete the required ad information for Facebook Ads Manager by setting a campaign name, ad set, budget, and target.
  • Select Create to finish the ad within Octane, and have it ready to view/turn on within Facebook Ads Manager! Within Ads Manager you can also edit advanced settings. 

Congrats! You’ve created a click to messenger ad! 🎉

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