Think of Facebook Messenger as it's own social network, one of your first goals should be to grow your audience there. This enables you to send out broadcasts and flows to that audience.
There are a few great ways to grow your audience:
- Create Convos and share them to on your Facebook newsfeed, newsletter or any other place you have an existing audience.
- Use our comment capture feature to bring your engaged Facebook audience to your bot.
- Opt in more people by letting customer sign up for order confirmations and shipping notification updates from the order status page
- Turn on the welcome pop-up to get stores to opt in to Messenger from your store. This opt-in also allows us to send abandoned cart messages, receipts and shipping notifications.
- Turn on the add to cart pop-up to increase opt-ins during the add to cart action which then can be sent abandoned cart messages, order confirmations and other flows.
- Turn on the customer chat widget on your store that allows customers to talk to your bot directly on your site.
- Use Facebook ads to increase opt-ins. Read our complete guide.
- Use our website capture widget to add a custom button or pop-up to your site that opts people into Messenger.
For in-depth information on this topic, check out The Complete Beginner’s Guide to Growing Your Audience on Facebook Messenger