We support ReCharge subscription products for cart abandonment messages. As with all of our cart abandonment messages, when a customer clicks "Checkout" from the messages, they will be taken to checkout with the product(s) already pre-populated in their cart.

We also support receipts and shipping notifications for the first purchase. We currently don't support receipts and shipping notifications for the subsequent subscription shipments. 

How do I enable the ReCharge integration?

In order to activate the ReCharge integration, there are two steps

  1.  Go to the Octane AI Apps page and click on the Add button next to ReCharge

2. After enabling the integration from the Apps section of Octane AI's back-end, you must enabled the integration from ReCharge for cart tracking. To do that go to your Recharge dashboard, open an Integrations tab, in the list of integrations find Octane AI and click on the Get button. When you see "Enabled" button your integration is completed.

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