If your Facebook page doesn't offer the option for customers to message your page, you can add a message button. This will allow customers to interact directly with your bot when they visit your Facebook page. 

Here's how to add a button to your Facebook page:

  1. Click + Add a Button below your Page's cover photo.
  2. Select a button from the dropdown menu and follow the on-screen instructions shown below:

3. Select Finish when you're ready!

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