Adding a discount to your abandoned cart messages can help increase the number of customers who complete their order.

To add a discount to your store's abandoned cart message, follow these steps:

Step 1
Go to your Octane AI dashboard, scroll down to the "Abandoned Cart Messages" section, and click the pencil icon to the right of "First Reminder".

Step 2
Add a discount code into the abandoned cart message, giving customers more of an incentive to complete their order. Simply create the code on Shopify and then add it in where it says "Code." Then write down the offer, for instance if it's a 10% off coupon you can say "10% Off." You can do the same for your second abandoned cart message.


Then when a customer gets an abandoned cart message, they will see the discount offer. When they click "Buy" they will be taken automatically to check-out with the discount applied. 

Next step: Customize your description on Facebook Messenger

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