What is Octane AI?
Octane AI increases sales for your store using Facebook Messenger and SMS. With Octane AI, you can run abandoned cart campaigns, answer customer questions automatically, create conversational FAQs, send receipts and shipping notifications, and help customers find products. You can run the same campaigns you have for email while avoiding email spam filters and reaching the 1.3 billion people on Messenger!
What can you do with Octane AI?
Recapture Your Abandoned Carts
Octane AI allows you to send abandoned cart messages via Facebook Messenger for all customers who have opted in.
Automated Conversations That Lead to Sales
Every message sent from your Octane AI concierge is 100% customizable by you. Craft your messages to represent your brand and delight your customers.
Automate Your Frequently Asked Questions
Octane AI Smart Responses let you create conversational responses to the most common questions your customers ask. You no longer have to answer the same questions all the time!
Integrated with Apps like Klaviyo, Yotpo, and More!
Sync data from Klaviyo and your favorite Shopify apps with Octane AI. Use data from Octane AI to improve your campaigns and customer support. We're working on more app integrations -- email us with your request!
Analytics and Revenue Dashboard
Our analytics dashboard lets you track your chatbot's revenue and take action on your campaigns. Track your conversions, growth, recovered revenue, average cart value, abandoned cart campaigns, top customer questions, open rates, and much more! We show you every data point you would ever want to see about your store.
Customers can easily opt-in and opt-out of future messages with the click of a button. We care deeply about the customer experience and customer satisfaction.
Let Customers Message you Direct from your Store
Our "Message us" button can be added to your store, encouraging customers to chat with your Facebook Messenger bot.
Who Uses Octane AI?
GoPro, L'Oreal, Pure Cycles, Filly Flair, APT2B, and many more use Octane AI for their Facebook Messenger marketing.
What is a Chatbot?
A bot -- also known as a chatbot -- is a computer that can talk to and engage with your customers on your behalf on messaging apps like Facebook Messenger. This video will explain:
Why launch a bot
More people are using messaging apps than social networks. Three billion people use messaging apps. As a result, every business will have to have a strategy for messaging apps in the same way they have email and social media strategies. Bots are the only scalable messaging app strategy. They can automatically answer common questions, respond to 100% of incoming messages instantly, and facilitate scalable conversations in an intimate, one-on-one setting.
Is Octane AI GDPR Compliant?
Octane AI is compliant with GDPR and has been reviewed by European law firms.
Who is behind Octane AI?
Meet our team here!
What is on the Octane AI Roadmap?
If you wish to check out what amazing features are coming up next simply click on Intercom widget (little smile bubble below) at the bottom of the page, and click on "View our roadmap" button
Check them out and upvote those that you like the most and we will prioritize them accordingly. If there is something we don't have on our roadmap but you would like us to build it, submit your own feedback through our support chat!
Have feedback for us?
If you have any ideas, feedback or want to vote on our roadmap simply click to open the Intercom widget at the bottom of the page:
Once you've opened the Intercom messenger, feel free to:
- Start a conversation about your feedback
- View/vote/comment on the roadmap
- Share your feedback request without having to chat