⚠️ On September 27, 2022, Octane AI will end support for (i.e. deprecate) our Facebook Messenger and Facebook Ads features so we can focus on our zero-party data and artificial intelligence features.

Custom Messenger button is an opt-in tool that helps you promote your bot on your website by embedding a call to action that will lead visitors to Messenger to chat with your bot. Add a Send to Messenger button on your website that sends a user to a specific Convo in your bot when they are filling out a form, signing up or taking any action. It's a great way to grow your bot audience and re-engage people who visited your site.

You can design your own Custom Messenger button by choosing a color, size, and call to action

Does Custom Messenger button opt people into my bot?
Yes, if someone clicks a button they will automatically subscribe to your bot. If Custom Messenger button is used on a Shopify store with Shopify connected, it will also opt people into abandoned cart messages, receipts, and shipping notifications if the customer takes the relevant actions. 

Where can I find Custom Messenger button within Octane AI?

Navigate to Facebook Messenger → Website widgets and scroll down:

How to create your own Custom Messenger button

1. Select a Custom Messenger button button or choose a previously saved widget.

2. First, design your button's look

2. Then select the convo that Custom Messenger button will lead to:

3. Now that you successfully created your Custom Messenger button copy code what you get on the embed page and add it to your website.

You can add it anywhere inside the body of your website theme, for Shopify you can add it by going to Store theme and then theme.liquid and add it in the body of your theme.

Once you added the embed code to your site you are all set, in any time you can go back to change button appearance or change convo you wish to promote to your visitors.

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