⚠️ On September 27, 2022, Octane AI will end support for (i.e. deprecate) our Facebook Messenger and Facebook Ads features so we can focus on our zero-party data and artificial intelligence features.

Overview

This guide goes over Octane AI's Privy & Justuno integrations, which allow you to collect Messenger subscribers in Octane AI through non-Octane pop-ups.

Table of Contents

1. Integrating Privy

2. Additional Resources


1. Integrating Privy

To integrate Octane AI with Privy, follow the steps below:

  1. Go to the Integrations page and locate Privy.

  2. Click "Actions" ➡ "Customize"

  3. Set up the opt-in message someone receives when they subscribe.

  4. After clicking "Next", choose a button size and theme color and copy the embed code.

  5. In Privy, find the pop-up you'd like to add the opt-in to and press "Design" to edit the pop-up.

  6. Click on "Add element" and select the "Add html" option.

  7. Paste the HTML embed code you copied from Octane AI earlier into the "Html" field.

  8. Make any necessary adjustments and click "Save".

If done correctly, the Facebook Messenger opt-in you added will be visible on the published pop-up.

Here are some important notes about this integration:

  • The checkbox won't be visible inside of the preview.

  • To make sure opt-ins are compliant, the opt-in message should clearly indicate what the opt-in is for and the checkbox should be fully visible.

How does this work for my customer?

After opting in through the pop-up, customers will receive a double opt-in message before the subscription is finalized.

Upon confirmation, they'll become a Facebook Messenger subscriber.

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2. Additional Resources

Getting started with Facebook Messenger


Have any questions? Send an email to [email protected] or use the support icon to chat with our team.

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