⚠️ On September 27, 2022, Octane AI will end support for (i.e. deprecate) our Facebook Messenger and Facebook Ads features so we can focus on our zero-party data and artificial intelligence features.
If your Facebook page doesn't offer the option for customers to message your page, you can add a message button. This will allow customers to interact directly with your bot when they visit your Facebook page.
Here's how to add a button to your Facebook page:
Click + Add a Button below your Page's cover photo.
Select a button from the dropdown menu and follow the on-screen instructions shown below:
3. Select Finish when you're ready!