To ensure you send SMS messages at the right time, you can enable Quiet hours for SMS cart abandonment messages. Quiet hours are times that SMS messages will not send to customers.

How do you enable quiet hours?

You can enable quiet hours from the SMS cart abandonment page by scrolling to the bottom.

Between what hours do quiet hours take place?

You can customize quiet hours between two selected times. These hours are in the customer's local time based on the area code of their phone number.

Can I set quiet hours for SMS broadcast messages?

Broadcast messages are one-time messages that are sent. You can schedule these messages to send at specific times instead of a quiet hours window! Learn more about scheduling an SMS message here.

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