Guides

Increase your shop quiz engagement and revenue with custom onsite pop-ups

Use custom pop-ups to show customers important pages, promotions and content.

Written by Mark Baek
Updated over a week ago

Collect one-time notification opt-ins through your Facebook Messenger main menu

Increase the amount of users that can see your one-time notification opt-ins and receive your notifications

Written by Mark Baek
Updated over a week ago

Your Essential Guide for Going Live

Written by Milena Kovacevic
Updated over a week ago

Message your customers about a sale

Video tutorial on how to message customers about a sale

Written by Matt Schlicht
Updated over a week ago

Message your customers a product from your Shopify store

Video tutorial on how to message customers a product

Written by Matt Schlicht
Updated over a week ago

Announce a comment-to-enter contest on Facebook and automatically send a custom message to people who leave a comment

Video tutorial on how to run a comment contest

Written by Matt Schlicht
Updated over a week ago

Automatically respond with a friendly message when someone messages "Hi" to your Facebook page

Video tutorial on how to set-up automatic responses to common messages

Written by Matt Schlicht
Updated over a week ago

Help customers learn about your mission statement

Video tutorial on how to tell customers about your brand

Written by Matt Schlicht
Updated over a week ago

Help customers find your social media profiles

Instagram, YouTube, Pinterest, Snapchat, Twitter, your blog, and any other social network you are on.

Written by Matt Schlicht
Updated over a week ago

Help customers find your YouTube videos

Video tutorial on how to showcase your YouTube channel on Messenger

Written by Matt Schlicht
Updated over a week ago

Help customers find your blog posts

Video tutorial on how to showcase your blog through Messenger

Written by Matt Schlicht
Updated over a week ago

Help people learn about your rewards program

Video tutorial on how to increase rewards program members through Messenger

Written by Matt Schlicht
Updated over a week ago

"Now What?": What to Do After Launching

You've launched your bot, here's what to do next

Written by Milena Kovacevic
Updated over a week ago

What size should I make my images?

The ideal image sizes with different features across Octane AI

Written by Mark Baek
Updated over a week ago

Contacting Facebook support for your Business Account

Useful for troubleshooting issues related to your Facebook page, business or ads account.

Written by Mark Baek
Updated over a week ago

Use Instagram to Drive Traffic to Your Shop Quiz and Other Octane AI Features

Use Instagram Stories and IGTV videos to create calls to action that lead to your Octane AI features.

Written by Mark Baek
Updated over a week ago

Recommend products or collections and track revenue directly from your bot

Use bot sales to track revenue and add products to a Convo, one-time notification, trained response and more.

Written by Milena Kovacevic
Updated over a week ago

Find out what your customers want to learn about

Video tutorial on how to give customers relevant information

Written by Matt Schlicht
Updated over a week ago

Message your customers and segment them based on how they answer questions and what buttons they select

Video tutorial on how you can segment and send messages

Written by Matt Schlicht
Updated over a week ago