Flows

Automate messages sent to customers to increase revenue

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13 articles in this collection
Written by Matt Schlicht, Milena Kovacevic, Megan Berry and 2 others

About

Introduction to Flows

Automated sequences sent to your customers based on specific triggers

Written by Milena Kovacevic
Updated over a week ago

Browse Abandonment Messages

Send browse abandonment messages to your site visitors and remind them about the great products they saw on your store

Written by Milena Kovacevic
Updated over a week ago

Cart Abandonment Messages

Recapture your customers through Messenger

Written by Milena Kovacevic
Updated over a week ago

Order Confirmations and Shipping Notifications

Send receipts and shipping updates to your customers

Written by Milena Kovacevic
Updated over a week ago

Custom Flows: Create Automated Messaging Features

Send automated marketing messages, campaigns or even build your own feature

Written by Mark Baek
Updated over a week ago

Best Practices

Excluding Products From Your Facebook Messenger Flows

How to use Shopify tags to control which products are featured in your automated Facebook Messenger flows.

Written by Mark Baek
Updated over a week ago

Customize Your Cart Abandonment Message

This is the message customers receive from your Facebook page when they abandon their cart

Written by Matt Schlicht
Updated over a week ago

Add a discount code to the cart abandonment messages you send on Facebook

Give customers an additional incentive to complete their order

Written by Matt Schlicht
Updated over a week ago

First and Second Reminders

What are first and second reminders for cart abandonment messages?

Written by Milena Kovacevic
Updated over a week ago

How do we measure a revenue for Cart Abandonment messages?

Written by Milena Kovacevic
Updated over a week ago

Send order confirmation flows only on request

Allow subscribers to choose whether they receive your Octane AI order conformation flows.

Written by Brandon Looker
Updated this week

Troubleshooting

Hide a product from your cart abandonment messages

For merchants with special use cases that require some customization

Written by Megan Berry
Updated over a week ago

How do cart abandonment and browse abandonment messages work with promotional limits?

Why your abandoned cart and browse abandonment messages might be sent without the text you've written

Written by Megan Berry
Updated over a week ago