Customer Care
Automate responses to common questions from customers
7 articles in this collection
Written by Matt Schlicht and Milena Kovacevic
Written by Matt Schlicht and Milena Kovacevic
About
What is the Smart Responses feature?
What is the Smart Responses feature
Written by Milena Kovacevic
Updated over a week ago
Updated over a week ago
Inbox
Leverage our Messages inbox for customer service
Written by Milena Kovacevic
Updated over a week ago
Updated over a week ago
Connect customers to customer support
Video tutorial on how to connect customers with customer support
Written by Matt Schlicht
Updated over a week ago
Updated over a week ago
Best Practice
Smart Responses
Automate responses to common customer questions
Written by Milena Kovacevic
Updated over a week ago
Updated over a week ago
Can I add a Convo as a response in Smart Responses?
Linking a convo in smart responses
Written by Milena Kovacevic
Updated over a week ago
Updated over a week ago
Understanding Your Smart Responses Stats
What do your Smart Responses stats mean?
Written by Milena Kovacevic
Updated over a week ago
Updated over a week ago