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Frequently Asked Questions
Frequently Asked Questions
New here? See information on Octane AI, pricing, and how to add Octane AI to your store
18 articles in this collection
Written by
Matt Schlicht
and
Mark Baek
About Octane AI
Not a customer yet?
Check out our site FAQ!
Written by
Mark Baek
Updated over a week ago
What is Octane AI?
About Octane AI
Written by
Matt Schlicht
Updated over a week ago
Which platforms do you integrate with?
About our integrations
Written by
Mark Baek
Updated over a week ago
How to add the Octane AI app to your Shopify store
A step-by-step guide
Written by
Mark Baek
Updated over a week ago
Can I use Octane AI with Bold Subscriptions / Upsell?
How Octane AI works with Bold Upsell's Shopify integration.
Written by
Mark Baek
Updated over a week ago
Can I use Octane AI with Carthook?
How Carthook's Shopify integration works with Octane AI
Written by
Mark Baek
Updated over a week ago
Can I use Octane AI with Zipify?
How to use Octane AI with Zipify's Shopify app.
Written by
Mark Baek
Updated over a week ago
Quizzes
Quiz accessibility
Alt text and keyboard accessibility help customers of all abilities take your quiz.
Written by
Mark Baek
Updated over a week ago
Account Administration
How do I change the currency in my Octane AI account?
How to determine the currency used for your Octane AI analytics
Written by
Mark Baek
Updated over a week ago
Help! I lost my password / How do I change my password?
How to reset your password
Written by
Mark Baek
Updated over a week ago
How do I connect multiple stores to my account?
Connect multiple Shopify stores to your Octane AI account
Written by
Mark Baek
Updated over a week ago
Adding Octane AI's script manually to your store's theme
Manual script injection and load without jQuery.
Written by
Mark Baek
Updated over a week ago
Affiliate Program
The Octane AI Affiliate Program!
Earn money referring other merchants to Octane AI
Written by
Mark Baek
Updated over a week ago
Troubleshooting
Troubleshooting Quiz Save Errors
What you can do if you're not able to save your quiz.
Written by
Mark Baek
Updated over a week ago
Troubleshooting Octane AI's Klaviyo Integration
Best practices for testing and troubleshooting Octane AI's integration with Klaviyo.
Written by
Mark Baek
Updated over a week ago
Pricing
Octane AI Pricing
How much Octane AI costs, and the features available on each plan.
Written by
Mark Baek
Updated over a week ago
What are Engaged Customers?
Octane AI Pricing varies based on how many active people you have in your bot
Written by
Mark Baek
Updated over a week ago
How do I switch Octane AI plans?
How to switch between Starter, Pro and Advanced Octane AI plans
Written by
Mark Baek
Updated over a week ago