Frequently Asked Questions

New here? See information on Octane AI, pricing, and how to add Octane AI to your store

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11 articles in this collection
Written by Matt Schlicht, Milena Kovacevic, Megan Berry and 1 other

About Octane AI

Not a customer yet?

Check out our site FAQ!

Written by Katie Krische
Updated over a week ago

What is Octane AI?

About Octane AI

Written by Matt Schlicht
Updated this week

Which platforms do you integrate with?

About our integrations

Written by Milena Kovacevic
Updated over a week ago

What if my customer doesn't have Facebook?

How it works when someone doesn't have Facebook

Written by Katie Krische
Updated over a week ago

How to add the Octane AI app to your Shopify store

A step-by-step guide

Written by Megan Berry
Updated over a week ago

How do I test my bot before putting it on a live page with fans?

Written by Milena Kovacevic
Updated over a week ago

Switching to Octane AI

How to switch from ManyChat to Octane AI

Here's how you can move your ManyChat subscribers and campaigns to Octane AI.

Written by Milena Kovacevic
Updated over a week ago

Affiliate Program

The Octane AI Affiliate Program!

Earn money referring other merchants to Octane AI

Written by Megan Berry
Updated over a week ago

Pricing

How much does Octane AI cost?

See our Pricing Page

Written by Milena Kovacevic
Updated over a week ago

What are Monthly Active People?

Octane AI Pricing varies based on how many active people you have in your bot

Written by Megan Berry
Updated over a week ago

How do I switch Octane AI plans?

How to upgrade to Pro

Written by Milena Kovacevic
Updated over a week ago