Frequently Asked Questions

New here? See information on Octane AI, pricing, and how to add Octane AI to your store

14 articles in this collection
Written by Matt Schlicht, Megan Berry, and Mark Baek

About Octane AI

Not a customer yet?

Check out our site FAQ!

Written by Megan Berry
Updated over a week ago

What is Octane AI?

About Octane AI

Written by Matt Schlicht
Updated over a week ago

Which platforms do you integrate with?

About our integrations

Written by Mark Baek
Updated over a week ago

What if my customer doesn't have Facebook?

How it works when someone doesn't have Facebook

Written by Megan Berry
Updated over a week ago

How to add the Octane AI app to your Shopify store

A step-by-step guide

Written by Megan Berry
Updated over a week ago

How do I test my bot before putting it on a live page with fans?

Written by Mark Baek
Updated over a week ago

Can I use Octane AI with Bold Subscriptions / Upsell?

How Octane AI works with Bold Upsell's Shopify integration.

Written by Mark Baek
Updated over a week ago

Can I use Octane AI with Carthook?

How Carthook's Shopify integration works with Octane AI

Written by Mark Baek
Updated over a week ago

Can I use Octane AI with Zipify?

How to use Octane AI with Zipify's Shopify app.

Written by Mark Baek
Updated over a week ago

Switching to Octane AI

How to switch from ManyChat to Octane AI

Here's how you can move your ManyChat subscribers and campaigns to Octane AI.

Written by Mark Baek
Updated over a week ago

Affiliate Program

The Octane AI Affiliate Program!

Earn money referring other merchants to Octane AI

Written by Megan Berry
Updated over a week ago

Pricing

Octane AI Pricing

How much Octane AI costs, and the features available on each plan.

Written by Mark Baek
Updated over a week ago

What are Engaged Customers?

Octane AI Pricing varies based on how many active people you have in your bot

Written by Megan Berry
Updated over a week ago

How do I switch Octane AI plans?

How to switch between Starter, Pro and Advanced Octane AI plans

Written by Mark Baek
Updated over a week ago