With the Comment Capture feature you can create a special type of post on your Facebook page. When someone makes a comment on that post, they will automatically receive a message from your bot, and if they engage with that message, they become a follower.
How does it work?
Simply create a Facebook post you wish to publish here:
Add the First and Second Replies your customers will see after they comment on your post:
Publish by clicking on the post to Facebook button:
Can I add it also for my existing Facebook posts?
Yes, if you wish to create campaign for existing posts click on Existing post, and add URL of the Facebook post you wish to use in campaign
What is the First reply?
The first reply is a message that will be sent to the commenter through Messenger right after they post a comment.
There is one first reply set by default. You can edit it and add multiple replies that will be sent to followers randomly.
What is the Second Reply?
The second reply is the message that will be sent after customers reply to the First message they received. Here you can choose whether you wish to link the second reply to a Convo or some other content on your store or you want to manually create the entire content for this campaign.
If you want the second reply to link to existing item choose "Somewhere in the bot" option and select the conversation you wish to add:
If you wish to add custom content, select "A custom sequence of messages" and start typing:
You can set up the feature to reply only if specific keywords are used in a comment:
You can also choose not to activate the feature if certain keywords are used in the comment, so by adding those keywords in the feed reply won't be triggered when those words are in the comment:
This is an amazing feature for growing your bot!
Check out the following video to learn more: