With the Facebook comments feature you can respond to comment on your Facebook posts with messages from your bot. Once the user replies to this messages, they automatically become a bot follower? You can do this for one specific Facebook post or for all your posts?
How does the Global option work?
If you want to have same campaign added to all your Facebook posts simply click on the "Global" option and Facebook comments feature will be added to all your Facebook posts.
The comment will be sent once per user, so if someone comment on multiple posts on your Facebook page, they will still receive only one reply.
What if I want to use it for just a single Facebook post?
Simply create on the New post button and add a Facebook post you wish to publish here:
Add the First and Second Replies your customers will see after they comment on your post:
Publish by clicking on the Post to facebook button:
Can I add it also for a specific existing Facebook post?
Yes, if you wish to create campaign for a specific existing post click on "Existing post," and add the URL of the Facebook post you wish to use in campaign
What is the First reply?
The first reply is a message that will be sent to the commenter through Messenger right after they post a comment.
There is one first reply set by default. You can edit it and add multiple replies that will be sent to followers randomly.
What is the Second Reply?
The second reply is the message that will be sent after customers reply to the First message they received. Here you can choose whether you wish to link the second reply to a Convo or some other content on your store or you want to manually create the entire content for this campaign.
If you want the second reply to link to existing item choose "Somewhere in the bot" option and select the conversation you wish to add:
If you wish to add custom content, select "A custom sequence of messages" and start typing:
You can set up the feature to reply only if specific keywords are used in a comment:
You can also choose not to activate the feature if certain keywords are used in the comment, so by adding those keywords in the feed reply won't be triggered when those words are in the comment:
This is an amazing feature for growing your bot!