You can easily ask your customers questions to learn more about them by using our "Ask Followers a Question" campaign. Their answers will be collected in your dashboard and can even be exported to a csv.
What is the difference between the Form feature and the Ask a Question Campaign?
It's essentially the same feature, but this campaign will send it out to your all your followers so they can respond immediately. You can choose to whom you wish to send the questions with our Targeting feature and you can schedule when the questions will be sent to your followers.
In order to see Campaign results simply click on Results icon on Previous updates or in Feature Stats, and you see overall stats and answers for every customer individually.
After the campaign is over it's easy to export the data to CSV file.