The welcome message is the first message someone receives when they start a conversation with your bot. Customers are shown the Main Menu immediately after. Your bot has a default welcome message, but if you want to change it, type your customized message in the Welcome Message box.
In order to write a custom welcome message, simply go to Settings, click on Welcome message tab and edit default message here:
Next, learn how to customize your main menu.
You can also choose to disable Welcome message. In this article, you can learn how and also in what case you should disable Welcome message.
Check out the following video to learn more!