Superfollowers are customers that connect to Facebook while they interact with your bot so you get extra information about them. Right now this feature is only available to certain bots, if you would like to try it, please email firstname.lastname@example.org.
How does it look to the customer?
After a new customer gets your welcome message, they will get a prompt to connect to Facebook that they can choose to go forward with or to skip.
Why should I have superfollowers?
If a customer connects their Facebook we can collect more data about their info and interests and therefore send more relevant content to them.