Enable your customers to purchase products directly from Facebook Messenger and track how much revenue you make. Create Convos that recommend products, send broadcasts, add trained responses and more. This is a great and engaging way to increase the value of people talking to your bot.

How do I add products into a Convo?

First, your bot must be connected to your Shopify store. In order to include a product in a Convo, click on the Add media button in Convo Editor and choose the "Add product" option:

Search and select the product you wish to include in your Convo:

The product will be added to your Convo like this:

After your Convo is published, your bot followers will be able to purchase products directly from your bot:



If your product has multiple variants the customer will be shown the different variants and allowed to choose between them when they click to buy.

Choosing a specific product variant

If you wish to display only one variant of the product you can go to convo editor and select that variant by clicking on the Variants button and selecting the one you wish to display

Can products be added to other campaigns as well?

Of course, you can easily add products to other campaigns like Broadcasts, Flows, Smart responses. Just find the "Add Product" icon in the Add Content section:

Measure the revenue you make

In the Revenue dashboard you will be able to see all your in-bot discovery stats to help you understand how your campaigns are performing.

Products Viewed - Number of times product is viewed by bot followers in the selected time period.

Products Bought - Number of products sold within a bot, excluding abandon cart conversions. 

Revenue -  Income from products purchased within a bot, excluding abandon cart conversions

Average Order Value - Average amount spent per order within the selected period for products sold within the bot. 

Orders - Number of orders within a bot excluding abandon cart conversions.

Customers - Number of people who purchased your products through the bot in the selected time period.

How do I see how much revenue a specific Convo has made?

For every Convo you can see total revenue in a list view like this:

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