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Help! I lost my password / How do I change my password?
Help! I lost my password / How do I change my password?

How to reset your password

Mark Baek avatar
Written by Mark Baek
Updated over a week ago

Passwords are needed if you're logging in from the Octane AI login screen. If logging in from Shopify, you won't need to use a password.

๐Ÿ’ก What you'll learn

  • Password recovery options for logging in


Recovering a password

If you're unable to log in, you can use the Forgot your password? link on the login screen or use this link.

If you're logging in from Shopify's admin dashboard, one admin on the account will be set as the default login.

Contact [email protected] if the Shopify login option isn't working.

Resetting a password

To reset a password from Octane AI's dashboard:

  1. Open the menu on the top right and click on Profile.

  2. Click on the "Change password" button.

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