All Collections
About Octane AI
Account Administration
Help! I lost my password / How do I change my password?
Help! I lost my password / How do I change my password?
How to reset your password
Mark Baek avatar
Written by Mark Baek
Updated today

Overview


Use this guide for instructions on resetting your password whether you're logged in or not.


Recovering a password


If you're unable to log in, you can use the Forgot your password? link on the login screen or use this link.

If you're logging in from Shopify's admin dashboard, one admin on the account will be set as the default login.

Contact [email protected] if the Shopify login option isn't working.


Resetting a password


To reset a password from Octane AI's dashboard:

  1. Open the menu on the top right and click on Profile.

  2. Click on the "Change password" button.

Did this answer your question?