Octane AI offers several different plans for Shopify merchants. Each plan includes a monthly fee as well as free monthly engagements. If your store is receives more engagements in a month than the plan's limit, then additional rates will apply.

Plan

Monthly price

Included engagements

Price / additional engagement

Starter

$29

500

$0.06

Pro

$199

4,000

$0.05

Advanced

$499

10,500

$0.04

Enterprise

Custom

Custom

Custom

If you'd like to know more about Enterprise pricing, just contact our team at [email protected].

SMS pricing also depends on the type of number that you currently have.

Plan

Price / SMS message

Long code number

$0.012

Toll-free number

$0.010

High-throughput Toll-free

$0.009

Shortcode

$0.0085

What plan am I currently on?

You can also view this information in your Octane AI dashboard. To do so, navigate to Settings in your dashboard's left-nav menu.

Then, click on "Change plan" to view a pricing summary of each Octane AI plan.

How do I see how much Octane AI will charge my account?

Octane AI bills your account through Shopify. This means you can view an itemized invoice through your Shopify admin.

Here's where you can find that information:

  1. In your Shopify admin, click on Settings.

  2. Click on the Billing panel.

  3. In the Bills tab, you'll be able to view your invoices and how much Octane AI charged.

If you have any additional questions, feel free to email [email protected] or chat with us with the support icon in the bottom right corner of your screen.

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