Pop-up targeting settings give you full control over the device and pages on your website that the pop-up appears on. You'll even be able to specify under what conditions a pop-up will stop appearing, which is a super useful feature if you use multiple Octane AI pop-ups.
For Plus, you'll be able to use advanced targeting settings to filter a pop-up's audience by website behavior, purchases, Octane AI attributes and more.
💡 What you'll learn
Using start trigger settings (jump to section)
Using end trigger settings (jump to section)
Advanced targeting (jump to section)
💡 Prerequisites
Advanced targeting settings are available on Octane Plus.
Using start trigger settings
Start trigger settings will allow you to set the conditions under which your pop-up will appear to a visitor on your website. This includes:
Device
Page URL
These settings are useful for creating separate pop-ups for desktop and mobile devices, or excluding pages like the shopping cart and checkout screens from receiving a pop-up.
Specific devices
You'll be able to choose between 4 device options for your start trigger:
Desktop only
Desktop and tablets only
Tablet and mobile only
Mobile only
These settings can be used to create separate pop-ups for desktop & mobile devices. For image sizing recommendations, check out this guide.
Specific pages
Specific page settings let you include or exclude certain pages based on their URL with these options:
all pages
all pages except
only these pages
Pop-ups are set to display on all pages by default, but you can use all pages except to select exclusions or only these pages to turn the pop-up off for the website except for specific pages.
❓ What is the URL hash changes option for?
This is a troubleshooting option that can be used if you're seeing odd placements or timings of pop-ups on the mobile version of your website.
URLs with hash changes are URLs that use the symbol # to point browsers to a specific spot on the page. For more details on this setting, check out this guide.
Using end trigger settings
End trigger settings will decide what conditions will make a pop-up stop appearing to a customer. This is based on browser cookie recognition, which means a pop-up may display multiple times if a customer clears their cookies or encounters a pop-up in incognito mode.
After user interacts with _____ pop-up
After user interacts with any welcome / exit intent pop-up
Never
The interaction-based options will count if someone presses a button or link in your pop-up, or closes it by pressing X.
If someone closes the pop-up without interacting (such as by closing the tab or clicking outside of the pop-up), it won't count as an interaction.
If you use the Never option, the pop-up will display each time someone visits your website.
Advanced targeting
Using advanced targeting options, you can create filters for your pop-ups to target different parts of your audience with pinpoint accuracy.
You can create as many rules as you'd like for a single pop-up, empowering you to personalize pop-ups to different visitors to your website.
You'll be able to create targeting rules with the following options:
Targeting category | Specific rule |
Platforms |
|
Purchase information about someone |
|
If someone is/isn't part of a list |
Options are based on any Customers lists you've created.
|
Visit frequency |
|
Date and time |
|
💡 Before, after & between conditions
For date & time, the before and after conditions will not include the selected date. For example:
User local date (EST) is before 2023/12/01
The rule above wouldn't include the date 2023/12/01. If the between condition is used, the stated date is included.