Requesting a Shopify Customer's Data

How to receive Octane AI data if it's available for a specific Shopify customer.

Mark Baek avatar
Written by Mark Baek
Updated over a week ago

This guide will review how to request a customer's data through Shopify, and how that data will be received.

๐Ÿ’ก What you'll learn

  • What happens when requesting customer data in Shopify

Requesting a Shopify Customer's Data

Shopify allows each store to export a customer's data for them upon request. Here are basic steps on how to do that:

  1. In the Shopify dashboard, go to Customers.

  2. Open a specific customer's profile.

  3. Click Request customer data.

If the customer has any data in Octane AI, data will be emailed to the admins registered to the account.

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