In order to use Attentive with Octane AI, an API source ID configured for Octane AI is required.
This type of source ID will require you to reach out to your Attentive customer service manager who will be able to help create one for you.
Use this guide to learn more details about how this works.
You should have an Octane AI quiz and an Attentive account.
Having an Octane AI quiz will allow you to set up an example of a compliant opt-in for your Attentive CSM.
Making an API source ID for your Attentive account
Each Attentive integration requires its own API source ID. Even if you have one already for another integration, an Attentive CSM will need to help create one just for Octane AI.
Your Attentive CSM will need details about Octane AI and the opt-in such as:
Attributes about the opt-in (promotional, manual entry, etc.)
A preview of your opt-in with a legal, compliant disclaimer
Although your Attentive CSM will provide you with the legal disclaimer, those with a manual, promotional opt-in (which most quiz opt-ins can be considered) can add this disclaimer ahead of time to ensure compliance:
By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from
Replace "[business name]" with the name of your brand.
Once a preview of your compliant opt-in is approved, an API source ID for Octane AI will be created.
Learn more about keeping your SMS opt-ins compliant, no matter which integration you're using:
Have more questions? Send an email to [email protected] or use the support icon to speak with our team.