Overview

Use this guide to learn how to exclude out of stock products from showing up in recommendations for:

  • Products added manually

  • Products added by collection & tag


Prerequisites

You'll need a quiz in Octane AI connected to a Shopify store.

Products can be hidden in dynamic quizzes & custom quizzes.


Hiding manually added products that are out of stock

  1. In the quiz editor, go to Settings.

  2. Select the checkbox "Hide the out of stock manually added products".

This will hide a product that has manually been added into a dynamic quiz answer or a custom result page if it's out of stock.

If unselected, the product will still appear but notify the customer that it's out of stock rather than allowing a purchase.


Hiding products added by collection & tag that are out of stock

Choose one of the steps below depending on the type of quiz you're building:

Dynamic quiz

  1. Find the answer that the collection or tag will go in.

  2. Click "Select included products".

  3. Hover over the collection or tag you want to edit.

  4. Click on the "View collection" or "View tag" button that appears.

  5. Select the checkbox "Hide out of stock products".

  6. Save your changes.

Custom quiz

  1. Find the result page the collection or tag will go in.

  2. Click on the content block that will hold the products. If there is none, create a new content block.

  3. On the left menu under PRODUCTS, click "Add products". If the collection or tag is already in, click "Edit" instead.

  4. Hover over the collection or tag you want to edit.

  5. Click on the "View collection" or "View tag" button that appears.

  6. Select the checkbox "Hide out of stock products".

  7. Save your changes.


Have any questions? Send an email to [email protected] or use the support icon to message our team.

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